Fraud Prevention

To ensure the best possible opportunity and experience for all guests Starlight closely monitors orders for potentially fraudulent activity. This activity may include purchases made in excess of the ticket limit for a performance, purchases that are flagged for potential credit card fraud, or orders that violate Starlight terms of use or applicable law. If an order is flagged for potentially fraudulent activity Starlight may contact the purchaser via email or phone using the contact information provided when the order was placed. Potentially fraudulent orders that are not resolved will be canceled and any tickets in those orders released.